Contact Us
Have questions about our QR code generator? Need help with the API, a partnership enquiry, or a billing issue? We'd love to hear from you. Fill in the form below and we'll get back to you within one business day.
Technical Support
Having trouble generating, customising, or downloading your QR code? Our support team can walk you through any issue — from logo upload errors to SVG export problems.
API & Developer Enquiries
Building QR code generation into your app, platform, or workflow? Ask us about API access, rate limits, authentication, webhooks, and bulk QR code generation endpoints.
Business & Partnerships
Interested in white-label QR code solutions, reseller partnerships, or integrating QR Code Rabbit into your SaaS platform? Let's talk about how we can work together.
Account & Billing
Questions about your subscription plan, invoices, or upgrading to a paid plan for dynamic QR codes with scan analytics? Our team will sort it quickly.
Frequently Asked Questions
Quick answers to common questions before you reach out.
How quickly will I get a response?
We aim to reply to all messages within 1 business day. For urgent technical issues, include as much detail as possible — your browser, device, and a description of the problem.
Is there a phone number I can call?
We currently handle all support via our contact form and email. This lets us track issues more effectively and provide written documentation you can refer back to.
Can I get a demo of the dynamic QR code features?
Absolutely. Mention in your message that you'd like a walkthrough of the analytics dashboard, dynamic redirect editing, or bulk QR generation and we'll set up a call.
I found a bug — how do I report it?
Use the form below. Describe the steps to reproduce the bug, the expected outcome, and what actually happened. Screenshots or screen recordings are very helpful.
Need a faster answer?
Many questions are answered in our QR Code Blog — covering how-to guides, technical deep-dives, and best practices for every QR code type. Browse the knowledge base before sending a message and you may find your answer immediately.
Reach the QR Code Rabbit Team
Stuck on export settings, API auth, or a bulk upload? Use the form on this page. We usually reply within one business day and prioritise issues blocking a live campaign.
Generator and design help
Logo upload errors, SVG questions, scan reliability after styling, redirect setup, reading analytics — send browser, device, QR type, and a screenshot if something breaks.
Developers and API users
Share language, framework, and a sample request when auth, rate limits, webhooks, or bulk endpoints misbehave. We point to docs and working examples.
Partnerships and volume
Agencies, platforms, and enterprise teams: describe use case, expected volume, and timeline. We schedule calls for qualified partnership asks.
Billing questions
Upgrades, invoices, payment methods, downgrade timing — include the account email. Refunds follow the policy active at purchase.
Try the blog first
How-to guides, static vs dynamic explainers, and security posts live at qrcode-rabbit.com/blog. Each generator page also has FAQs for that QR type.